Privacy Policy
Our Privacy Policy
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Last Updated: [04/28/2025]
At Heavenly Air Conditioning LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through other means.
​Information We Collect
Personal Information
When you contact us through our website, phone, or email, we may collect personal information you provide, including your:
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Full name
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Phone number
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Email address
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Mailing address
Automatically Collected Information
When you visit our website, we may automatically collect certain technical and usage information, such as:
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IP address
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Browser type
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Operating system
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Referring URLs
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Pages viewed
How We Use Your Information
We use the information we collect for the following purposes:
To Communicate with You
We use your contact information to respond to HVAC inquiries, provide notifications and updates, send invoices and receipts, and keep customers informed about our services.
Marketing and Promotional Communications
With your consent, we may send updates, newsletters, or promotional messages via email, phone, or text message.
You may opt out at any time by following instructions in the message or contacting us directly.
Legal Compliance
We may use your information to comply with legal obligations, including court orders, subpoenas, or other lawful requests.
Consent to Receive Text Messages
By providing your phone number and opting in, you consent to receive SMS messages from Heavenly Air Conditioning LLC regarding your inquiry, our services, or legal matters.
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Message frequency varies.
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Message and data rates may apply.
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Reply STOP at any time to opt out.
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Opting out may limit our ability to contact you about your service.
You are not required to consent to receive text messages to use our services.
Information Sharing and Disclosure
We do not sell, rent, release, or transfer your personal information or SMS consent to any third parties for marketing purposes.
We may share your information under the following conditions:
Service Providers
We may share your information with trusted service providers who perform services such as marketing, customer service, or technical support. These providers are required to protect your information and only use it as needed.
Legal Requirements
We may disclose your information if required by law or in the good faith belief that such action is necessary to protect our rights, property, or the safety of others.
SMS Message Communication
We may send SMS messages directly or through an authorized third-party provider. By opting in, you agree:
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Your mobile carrier may act as your agent in delivering SMS messages.
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Your SMS opt-in data and consent will not be shared with third parties, affiliates, or business partners for marketing purposes.
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The opt-in is not transferable to another party or entity.
Messages may include:
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Appointment confirmations
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Post-visit instructions
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Billing notifications
Message frequency varies. Message and data rates may apply.
Reply HELP for assistance. Reply STOP to opt out.
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Data Security
We implement reasonable safeguards to protect your information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure.
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Your Rights and Choices
Opting Out
You may opt out of promotional communications at any time. We may still send you non-promotional service-related messages.
Access and Update Information
You may request access to or correction of your personal data by contacting us.
Third-Party Websites
Our website may link to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.
Children’s Privacy
Our services and website are not intended for children under the age of 13. We do not knowingly collect data from children. If we discover such data has been collected, we will delete it promptly.
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Changes to This Policy
We may update this policy occasionally. Updates will be posted here with a new "Last Updated" date. Please review this page periodically.